FAQs

Trikes are not available for self-drive.

Where are you located?

We are outside the I-Site (end of the wharf) – 69 Marsden Road, Paihia.
Look for our black & white checker flag & Umbrella.

When should I check-in for my tour?

Please arrive 10 mins prior to your tour departure.

Does the trike hire include a driver?

Our tours include a professional driver, who will tell you about local knowledge, history and culture.

Are there any restrictions for passengers?

We cater to everyone between the ages of three and up. Seatbelts must be worn at all times in accordance with New Zealand law, and we have booster seat available for those under 7yrs old.

Can you cater to those with a disability or special needs?

Our trikes are low to the ground and are easily accessible for those in a wheelchair or limited mobility.
The rides are safe, stimulating and fun for everyone!

Do we need to wear motorbike helmets?

Helmets are not required. Our trikes are registered with the New Zealand Transport Agency (NZTA) as cars (convertible), not motorbikes, so three-point seatbelts must be worn at all times.

How safe are the trikes?

Your safety is paramount. Our trikes are subject to strict guidelines and are NZTA compliant. Our drivers are professional, reliable and hold a ‘Passenger Endorsement’ license.

Is there anything I need to bring on the trike?

Please wear sunglasses and bring along a warm jacket. We do have sunglasses and rain jackets for you to borrow. You won’t want to miss a photo opportunity, so don’t forget your camera.

Do you have a cancellation policy?

Cancellations require 24 hours notice. No-shows forfeit their ride.

 

Do the tours still run when it’s raining?

No one likes to get wet (incl our drivers) but sometimes we get caught out & try to finish the tour if possible (its only rain!) We normally make a call on the day and if it’s too wet we re-schedule if possible, otherwise a full refund is given.

Do I need to pre-book my tour?

To guarantee a seat, we recommend pre-booking. However, you are welcome to show up and take a tour if there are spots available.

Do tours return with ample time until my ship departure?

We aim to finish one hour before your cruise ship departs. Our last passengers of the day get dropped at the Waitangi wharf directly.

I want to hire a trike for a special occasion. How much does it cost?

We hire our trikes for all occasions (min hire 2 hours)

Please contact us for a quote.